DigiWeb: Digital Dictation & More

The all-in-one documentation workflow platform designed to save users hours every week whilst drastically improving the clarity and consistency of documentation.

So much more than Digital Dictation.

DigiWeb is a structured speech system combining the best of Digital Dictation, Speech Recognition and AI Assistance. DigiWeb adapts to client workflows, not the other way around.

Digital Dictation

Traditional Digital Dictation software with the all the features expected. Easy to use whether dictating, transcribing or overseeing progress.

Speech Recognition

98% accurate speech-to-text that dictators can either use to insert text where they would normally type or to send text to transcriptionists rather than audio.

AI Assistant

Built-in, fully customisable AI buttons to accelerate workflow by summarising transcripts, structuring notes, creating documents such as letters and more.

Fast Transcription

NEW Fast Transcription converts dictation audio files to text in seconds, complete with AI spelling and grammar check. Request Demo .

✔  Keep the whole team happy
DigiWeb is an all-in-one documentation workflow platform. Users can pick and choose the right solution for them for each task out of Digital Dictation, Speech Recognition and AI Assistance.

✔  Accelerate Documentation Speed
All functions in DigiWeb are streamlined to ensure documentation is produced efficiently and accurately.

✔  Reduces Administrative Burden
Eliminates the need for manual typing or back-and-forth with secretaries/transcriptionists, giving professionals more time to focus on their key role.

✔  Enhances Documentation Accuracy
DigiWeb’s AI-powered documentation tools reduce the risk of missing important details, supporting more comprehensive and accurate documentation.

✔  Enables Flexibility in Work Environment
Fully web-based, DigiWeb supports mobile, desktop, and remote working - ideal for client visits, virtual sessions and multi-site working.

✔  Improves Workflow Efficiency
DigiWeb can be integrated with existing client/patient systems to allow for smooth working.

Features for Authors (Person Dictating)

  • Works on any device: desktop, laptop, tablet, or smartphone
  • Choose between Digital Dictation, Speech Recognition or AI Assistance based on task
  • Record dictations labeled with key information to send for typing
  • Use speech-to-text for documentation then clean up grammar using the AI Assistant
  • Multi-speaker and multi-language speech-to-text functionality
  • AI Assistant structures notes/documents/correspondence from audio file into pre-defined fields
  • Creation of custom templates to slot into existing systems (ie. Consultations, Meeting Notes etc)
  • Prioritise and route jobs to transcriptionists when needed

Features for Transcriptionists (Person Typing/Fixing)

  • Instant access to dictated audio and transcribed text via browser
  • Personalised worklist of clearly labelled jobs with key information
  • Simple in-app collaboration with authors using comment and revision tools
  • Use AI Assistant to input dictations into pre-defined structured templates such as letters and emails
  • Create custom document/correspondence templates to use with AI
  • Support multiple workflows across Digital Dictation and AI-enhanced outputs
  • Fast transcription – audio file transcribed to text with grammar in seconds

Features for Management & IT

  • Browser-based - no local installation required
  • Works across all major browsers and operating systems
  • Cloud-based software hosted on UK-based Microsoft Azure servers
  • One license for users who work across companies, departments or sites
  • Compatible with all leading Digital Dictation hardware providers (ie. Philips & Olympus)
  • Secure access with compliant MFA and encryption
  • Scalable licensing and user management for teams and entire organisations
  • Detailed usage analytics and ROI reporting

Healthcare

  • One license for users working across PCN, GP Fed, ICB, Trusts etc
  • Enable AI without taking away from Clinicians who prefer not to use it
  • Reduce referral turnaround times with AI transcription and AI letter templates
  • Clinicians can dictate consultations for AI to transcribe and structure in a format ready for the clinical system
  • Enable remote or mobile dictation for home visits
  • Works with EMIS Web & TPP SystmOne, and can be set up for other EPRs

Finance

  • Key tool for busy financial professionals struggling to keep up with administrative tasks
  • Use mobile app to dictate investment summaries, portfolio updates, audit findings, emails etc. ready for AI transcription or secretary typing
  • Produce documentation at record speed by dictating key information that AI will then structure into pre-made custom templates

 

Legal

  • Fee earners have access to all the tools they need to succeed in one place – Digital Dictation, Speech Recognition or AI Assistance
  • Secretaries save countless hours by pressing a button to transcribe dictations with perfect grammar
  • Secretaries can have information from dictations put into a custom letter template
  • Improve turnaround time for legal documentation
  • Fee earners can save hours every week by using Speech Recognition instead of typing
  • Increase client satisfaction by reducing correspondence times

Local Government  

  • Productivity tool for public servants to help alleviate burnout
  • Users can save hours a week on typing using Speech Recognition and generative AI compared to typing
  • Improve services by removing the admin burden and allowing for more time for service users
  • Be confident in accuracy of records across departments
  • Perfect solution for social services to use on the go to reduce admin load

Trusted by thousands of organisations globally

Crescendo brings over 30 years of experience delivering documentation workflow solutions across regulated industries.

We go beyond software licenses. With Crescendo, you'll receive:

  • Customisations to ensure that DigiWeb fits directly into your workflow
  • Expert-led training for management and users
  • Responsive support via phone, email, and live chat
  • Smooth onboarding and configuration with minimal disruption
  • Simple licence transfer for leavers to new starters with training
  • Flexible pricing modules based around your organisations needs

"The transition from DigiDictate to DigiWeb was very simple and flawless and the support I received from Crescendo Systems on the day of the transition was excellent and professional as always. The new Digital Dictation software being cloud-based means doctors and secretaries can access it not only from the practice but also remotely from any site they choose.”

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