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Dragon Medical One (DMO) and Nuance PowerMic Mobile Implementation

Thank you for your interest in Dragon Medical One and the Nuance PowerMic Mobile. The below information explains how to setup the software up in all environments and contains links to the software required, in addition to setting up the software you will also need your registered end user details to start using Dragon Medical One, if you have not yet registered and obtained these details yet, we recommend you do this first using our end user registration form so users can be setup whilst you are installing the software.

Dragon Medical One (Desktop Application) - Getting Started

Dragon Medical One is distributed using three different methods and you or your organisation should choose the method most appropriate for you. Regardless of the method chosen, Dragon Medical One only requires a small client footprint (< 200mb) and must be co-installed in the same environment as the applications you wish to dictate into. Dragon Medical One also requires an 'always available' internet connection and unfiltered access to the Nuance recognition servers, for more technical information see the Administrators guide and/or download options located on the official Dragon Medical One website.

The ClickOnce installer for Dragon Medical One has been retired and replaced with a new End User Installer. It does not require administrator privileges, but may need to be installed on each machine you work from, similar to the old ClickOnce installer. Click here for more information.

End User Installer (Recommended)

  • Installation process designed for local Windows PC's.
  • Does not require administrator privileges.
  • Automatic notification when new versions become available.

Instructions

  • Click the following link to download the Dragon Medical One Installer.

Dragon Medical One Download Link

  • Execute the installer from your Downloads directory.
  • When prompted, enter the following Organisation Token.

8163a835-75c5-4765-94da-147423a35701

  • Select your Speech Recognition Language.
  • Click Install.
  • Choose to Create a Desktop Shortcut and Launch Dragon Medical One.
  • Click Done.

Standalone Package (Alternative)

  • Designed for all environments, including local Windows PC's.
  • Does not require administrator privileges.
Standalone Package - Getting Started

Prior to downloading the Standalone Package, please take a few minutes to familiarise yourself with the installation process by watching the following video.

Standalone Package

  1. Click the link above and choose to Download the package (top-left corner). 

     
  1. Navigate to your Downloads folder in File Explorer. 


     
  1. Locate the downloaded file, highlight it, right-click the file and select Properties.

  1. Place a tick into Unblock, click Apply followed by OK

     
  1. Right-click the file again and choose Extract All

     
  1. When prompted to choose a location for the extracted files, ensure the option for Show extracted files when complete is selected, and choose Browse.

  1. Select the Desktop folder on the left, followed by the Select Folder option.
     

  2. Once the location has been updated, select Extract


  3. Once extracted, File Explorer will open your Desktop folder. Close this and head to your Desktop where you will find the following extracted folder, alongside a 'Configure and Launch Dragon' icon. Double click this icon.


  1. Once opened, a command prompt will open up and launch Dragon Medical One for you.


  2. The Configure and Launch Dragon' icon will be removed from your desktop and replaced with a Dragon Medical One icon.


  3. You can then launch Dragon Medical One from this icon in future.

MSI Package (Designed for Advanced Users)

  • Designed primarily for deployment, can be used for all environments.
  • Requires administrator privileges.
MSI Package - Getting Started

The following link is for advanced users or IT administrators ONLY. Depending on the environment an understanding of deployment scripts may be required.

MSI Package

  1. Click the link above and choose to Download the package (top-left corner).  

  2. Locate the downloaded file, highlight it, right-click the file and select Properties.

  3. Place a tick into Unblock, click Apply followed by OK

  4. Right-click the file again and choose Extract All

  5. Confirm the extraction location and click Extract

  6. Inside the extracted folder, locate the install batch file. 

  7. Right-click the batch file and choose Run as administrator

  8. If Windows prompts you to allow the application to make changes, click Yes

  9. When the installation finishes, a Dragon Medical One icon will appear on your desktop.

  10. Finally, launch the software and login.

Nuance Dragon Web Extension

If you intend to use Dragon with an application embedded within a web browser you should install the Dragon Web Extension, we recomend using Google Chrome with the Dragon Web Extension if you have used the ClickOnce installer, and Microsoft Edge with the Dragon Web Extension if using Dragon v2022+. The Dragon Web Extension is called: Dragon (DMO, DMD, DPA, DLA) Web Extension

Google Chrome

Use this link within Chrome to locate the Dragon Web Extension required:
Dragon Web Extension for Google Chrome

Microsoft Edge

Use this link within Edge to locate the Dragon Web Extension required:
Dragon Web Extension for Microsoft Edge

(If you are unable to locate the Dragon Web Extension or have issues installing it, please view our Dragon Web Extension - Manual Installation document.)

Nuance PowerMic Mobile (Mobile Microphone) - Getting Started

If you have not subscribed to the Nuance PowerMic Mobile recording APP, you can skip this section.

Manual installation and configuration

Open Dragon Medical One on your desktop computer and login selecting the Nuance PowerMic Mobile as the microphone device. The microphone button on the Dragon Bar will show as a grey smartphone icon whilst Waiting to Pair with the PowerMic Mobile APP.

Waiting to PairPairedIn Use

Install the Nuance PowerMic Mobile APP from the Apple APP Store, or the Google Play Store, using one of the following links. Do not open the APP after download:

Choose the device you are using below, this will open a QR code which must be scanned using your camera, when prompted, open the link using the PowerMic Mobile APP.

iOS Device (Apple)

If scanning the barcode doesn't work for any reason, a profile in the APP can be created using the following manual link.

dmic://config_?NmsToken=ODE2M2E4MzUtNzVjNS00NzY1LTk0ZGEtMTQ3NDIzYTM1NzAx&NmsBaseUrl=nms-uk.nuancehdp.com

Android Device (Google)

If scanning the barcode doesn't work for any reason, a profile in the APP can be created using the following manual link.

http://config_?NmsToken=ODE2M2E4MzUtNzVjNS00NzY1LTk0ZGEtMTQ3NDIzYTM1NzAx&NmsBaseUrl=nms-uk.nuancehdp.com

If linking to the PowerMic Mobile APP was successful, it will open with a newly created profile called Profile 1. The final step is to enter the same Login ID as you use for Dragon on your desktop, once Paired, Dragon will show a red icon.

Waiting to PairPairedIn Use

Test the APP is working by pressing the microphone button located in the centre of the smartphone APP. If everything is linked together, Dragon will change the icon to green to show the APP is in use, and recording.

For more information see the Nuance PowerMic Mobile administration guide or user guide.

Technical Information and Self Help

Our DMO Frequently Asked Questions page may be of interest if you are looking for information about the product, are trying to do something specific or troubleshooting issues.

Technical Assistance - Available Mon-Fri --- 09:00-17:00

Technical assistance is available during pilots/trials and whilst you hold a valid subscription with Crescendo. If you wish to contact the helpdesk for installation or support purposes use the following details:

Support Desk Phone: 01932-789433
Support Desk Email:  uksupport@crescendosystems.co.uk

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